By Cathy Queen, RN
Right at Home of the Rivercities
Right at Home of the RiverCities announced today that it has received both the 2019 Best of Home Care® – Provider of Choice and Employer of Choice Awards from Home Care Pulse. These awards are granted only to the top-ranking homecare providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse.
Right at Home of the RiverCities is now ranked among a small handful of homecare providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.
“We want to congratulate them on receiving both – Right at Home of the RiverCities in the Best of Home Care – Provider of Choice Award and the Best of Home Care – Employer of Choice Award,” says Erik Madsen, CEO of Home Care Pulse.
“These awards are based on real, unfiltered feedback from clients and caregivers, proving Right at Home of the RiverCities’ dedication to providing a great work environment and solid training to employees, while maintaining their focus on client satisfaction. We are pleased to recognize their dedication to quality professionalism and expertise in home care.”
Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback.
“Receiving these awards reflects our commitment to compassion, consistency and quality that we strive for every day,” said Right at Home of the RiverCities owner Cathy Queen.
“Our goal at Home Care Pulse is to empower homecare businesses to deliver the best home care possible,” Madsen said. “We are happy to recognize Right at Home of the RIverCities as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients,” Madsen said.
To learn more about – Right at Home of the RiverCities commitment to excellence, please visit rahrivercities.com or call 866-453-2128
Right at Home of the RiverCities was founded in 2008 with the mission to improve the quality of life of those we serve. Right at Home offers in-home companionship and personal care and assistance to seniors and adults with a disability who want to continue to live independently. Local Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff, each of whom is thoroughly screened, trained, and bonded/insured prior to entering a client’s home. Right at Home of the Rivercities is a locally owned and operated franchise office serving the communities of Huntington, Ashland and Ironton.
Home Care Pulse is the home care industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, visit homecarepulse.com.